TokenQ is an intelligent, simple and actionable WhatsApp-native queue management platform. No app downloads. No confusion. Patients book, track, and get notified — all on WhatsApp. For hospitals, one screen keeps the queue moving — calmly and in real time.
Patients sit for hours with no idea when they'll be seen. Anxiety builds, satisfaction drops, and no-show rates climb.
Staff spend most of their time managing queues manually — answering "how long?" questions instead of delivering care.
Patients won't download another app. Traditional systems require registration, logins, and learning — barriers that kill adoption.
On WhatsApp — to the hospital's number. TokenQ greets them in their language.
→A smart form appears. Patient fills name, age, gender, selects doctor. Token issued instantly.
→Patient leaves the waiting room. TokenQ notifies them when their turn is near.
→Patient arrives just-in-time. No crowding, no anxiety, no wasted time.
No app to download. Patients book, track, and cancel entirely on WhatsApp. Works on any phone, any network.
English, Tamil, and Hindi included. Additional languages available on request — we'll work with you to add support for your region. In-chat
Real-time Q-Monitor for receptionists and a read-only Display board for TV screens. Always up to date, no refresh needed.
Your turn alerts, queue position updates, doctor delay notices with expected times, and post-visit feedback requests — all automatic. Sent via WhatsApp
Peak hour charts, no-show rates, doctor performance, patient feedback scores, and actionable recommendations — all in one place.
Superadmin, Hospital Admin, Reception PIN access, and Doctor views. Each role sees exactly what they need — nothing more.
Receptionists can issue walk-in tokens without WhatsApp. Both channels feed into the same unified queue seamlessly. Unified with WhatsApp
Every action logged — token issued, queue advanced, doctor paused, settings changed — with user, timestamp, and reason.
Hospitals set their own token windows — when booking opens, when it closes, how many tokens per session. Complete control over patient flow boundaries.
Built as a configurable platform engine. Custom branding, custom messages, custom workflows — TokenQ adapts to your operation.
Multi-doctor queues, session management, ward visits, and patient notifications.
Restaurants, takeaways, salon bookings, service centres, pharmacies — any walk-in or appointment-based service that creates a queue.
Branch queue management with service-type routing and priority handling.
Passport offices, tax departments, municipal services — reduce crowding and improve citizen experience.
Watch a patient book, track, and complete their visit — entirely on WhatsApp in 3 taps, under a minute.
See how receptionists manage walk-ins, advance the queue, and handle no-shows from one screen.
Want a personalised live demo for your organisation?
Request a Live Demo"I used to take half a day off just to see my doctor — arrive early, sit in a crowded waiting room, and still end up waiting two hours. Now I get a WhatsApp message when it's nearly my turn. I showed up, saw the doctor, and was back at my desk before lunch. No arguments with reception, no wasted leave."
"Patients now wait at home or in the car instead of crowding reception. The WhatsApp notifications are a game-changer — they arrive right on time."
"Our reception desk used to be chaotic. Now patients check their status on WhatsApp themselves. The team spends more time on actual patient care. And the well-structured subscription model makes it very easy to manage — straightforward pricing, no surprises, and genuinely affordable for a clinic like ours."
"The Tamil language support made all the difference for our patients. Something as simple as getting a notification in your own language builds tremendous trust."
TokenQ is being built to integrate seamlessly with your existing hospital systems — so your queue data flows into the tools you already use, without duplication or manual effort.
Planned integrations include:
Join clinics already running TokenQ. Setup takes less than a day.